ORDERS & SHIPPING
How long does it take to process my order?
Orders are carefully prepared and typically ship within 1–3 business days. Once your order has shipped, you'll receive a confirmation email with tracking information.
How long does shipping take?
Once your order has shipped, delivery typically takes 3–5 business days, depending on your location and carrier.
Do you ship internationally?
At this time, AMAVABRI ships within the United States. International shipping may be offered in the future as we continue to grow.
How can I track my order?
Once your order has shipped, you'll receive a confirmation email with your tracking information. You can use the tracking link to follow your order's journey.
CANDLE CARE
How do I properly burn my AMAVABRI candle?
Before each burn, trim the wick to approximately ¼ inch. Place your candle on a stable, heat-resistant surface away from drafts, flammable objects, children, and pets.
Allow the wax to melt evenly across the surface during the first burn to help prevent tunneling.
How long should I burn my candle at a time?
We recommend burning your AMAVABRI candle for 2–4 hours at a time. Never leave a burning candle unattended, and discontinue use when approximately ½ inch of wax remains at the bottom of the vessel.
How do I care for my wick?
Trim your wick to approximately ¼ inch before each burn. Keeping the wick trimmed helps create a cleaner, more controlled flame and allows your candle to burn beautifully.
PRODUCTS
Are AMAVABRI candles scented?
Yes. Each AMAVABRI candle is thoughtfully fragranced to create a distinct mood and atmosphere. From tropical escapes to everyday rituals, each scent is designed to be experienced—not simply smelled.
How should I store my candle?
Store your candle in a cool, dry place away from direct sunlight and excessive heat. Keep the lid on when not in use to help protect the fragrance and wax.
RETURNS
What is your return policy?
All AMAVABRI sales are final. We do not accept returns or exchanges at this time. Please review your order carefully before completing your purchase. If there is an issue with your order, please contact us at hello@amavabri.com and we’ll be happy to assist you.
What if my candle arrives damaged?
We take great care in packaging every AMAVABRI order. If your candle arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging. We'll review the details and work with you on a resolution.